With IDX, a buyer can search the whole market on your website instead of a portal’s. Your MLS licenses the data, and its rules decide what you can
How does IDX work?
Brokers who belong to an MLS agree to let one another display their listings online. The MLS sends that data to the broker, or to a website vendor the broker authorizes, through an IDX feed. The website stores the listings, refreshes them on a schedule and shows them
Agents get IDX through their broker’s MLS membership, and the MLS approves the website or vendor before any data flows. Under NAR’s IDX policy, the data has to be refreshed at least every 12 hours. Many sites refresh far more often, so new listings and price changes show
What do IDX display rules require?
Each MLS writes its own IDX rules within NAR’s policy, so the details vary by market. The common ones: every listing carries listing attribution naming the listing brokerage, your own brokerage is clearly identified, and the MLS’s disclaimer appears
Some information never appears on an IDX site: seller names and contact details, showing instructions, security details and fields the MLS keeps confidential. A seller can also tell the listing agent to keep a listing, or just its address, off the internet, and IDX sites
Which statuses you can show, such as pending or sold, also depends
IDX, VOW, RETS and the RESO Web API: what’s the difference?
IDX and a VOW are two ways to show MLS data to the public. IDX is open to any visitor. A VOW, or virtual office website, asks visitors to register and accept terms first, and in return can show more of
RETS and the RESO Web API aren’t display programs. They’re the pipes that carry the data. RETS is the older format, and RESO has deprecated it and no longer supports it. The RESO Web API is the modern replacement, and it uses the RESO Data Dictionary so fields are named the same way from one MLS
What should an IDX website do for you?
The listings are the same everywhere. What differs is the search around them: a map buyers can use on a phone, filters that match how people shop, and listing pages with an easy way to ask
Look for three more things. Your neighborhood pages should show current MLS listings, not just text. Saving homes shouldn’t require an account first. And every inquiry should reach you right away, because speed to lead is the whole point of having buyers search on your site instead
Common mistakes
- Assuming IDX rules are the same in every market. Each MLS writes its own
within NAR’s policy. - Removing or shrinking the listing brokerage’s courtesy line to tidy
up a design. - Showing sold or pending data your MLS doesn’t allow
on IDX displays. - Picking a vendor without asking how often it refreshes listings and whether it uses the
RESO Web API.
Questions
Do I need my broker’s permission to have an IDX website?
Yes. IDX access runs through your broker’s MLS membership, so your broker and your MLS both have a say. Many website vendors handle the MLS
Is IDX the same as the MLS?
No. The MLS is the database its member brokers share. IDX is the program that lets those brokers show part of that database to the public on
How often do IDX listings update?
NAR’s IDX policy requires a refresh at least every 12 hours. Many vendors update far more often, so ask yours for
Can I show sold homes on my IDX website?
Only where your MLS allows it. Rules on sold data differ from one MLS to the next, and some markets build up sold history only
Sources
- NAR, Internet Data Exchange (IDX) Policy, Policy Statement 7.58
- RESO, RESO Web API
- RESO, Data Dictionary
Written and checked by the Broker & Agent team on October 2, 2026. General information, not legal, tax or lending advice. Something out of date? Tell us.