01Is the e-signature legally binding?
In the U.S., electronic signatures can be legally valid under the federal ESIGN Act and state electronic-signature laws such as UETA when the applicable requirements are met.
Workspace records each signer’s consent, signing activity, and completion details, and includes a Certificate of Completion with the finished document. Your brokerage, association, or state may have additional requirements for particular forms or transactions, so those rules still apply.
02Is e-signature in Workspace really free?
Yes. Workspace Free includes e-signature with no per-envelope fees and no limit on the number of transactions you manage. You can create signing packets, set signing order and expiration dates, send reminders, and receive a Certificate of Completion with every finished document.
Daily sending limits are there to prevent abuse, not to meter normal real estate use. Free includes up to 40 signing requests per day after the initial 14-day period, while paid plans increase that to 200 per day.
03Does my client need an account to sign?
No. Each signer gets a secure link by email and can review and sign from their phone, tablet, or computer—no account, app, or password required.
They can type or draw their signature, move through the fields that need their attention, and request a paper copy or decline if needed. Once everyone has finished, the completed document is emailed to the appropriate recipients.
04How is each signer verified?
Each signer receives their own secure signing link. When you want an extra layer of verification, you can require an access code, an emailed one-time code, or both.
The Certificate of Completion records how the signing link was delivered, what verification was used, and the activity associated with the signing session, creating a clear audit trail for the completed document.
05Can I use my state or association forms?
Yes. Upload the PDFs you already use, place the signing fields once, and save them as reusable templates. The next time you need that form, the fields are already in place.
You can also combine contracts, disclosures, addenda, and other forms into one signing packet so your client can complete everything in one sitting.
06Can I send the same document to multiple people?
Yes. With Workspace Pro bulk send, you can start from one template and send separate, personalized signing requests to up to 25 people at once. Each person gets their own document, signing link, tracking, and Certificate of Completion.
On Workspace Free, a single signing request can include up to 10 recipients who are signing or receiving a copy of the same envelope.
07Can I edit a document after I’ve sent it?
Yes. If something needs to change, you can edit the request and resend the corrected version. The original signing link is voided so no one can accidentally sign the outdated document.
You can also resend an invitation, copy a signer’s link to share directly, or void the signing request entirely. If someone declines to sign, their reason is recorded for you.
08Which plans include e-signature?
Every Workspace plan includes e-signature. Workspace Free gives you the core signing tools—packets, reusable templates, signing order, expiration dates, reminders, optional identity checks, form fields, and a Certificate of Completion.
Workspace Pro adds tools that make document prep faster, including smart form fill, AI-assisted field placement, and bulk send to up to 25 people at once.
Any paid plan increases the daily sending limit to 200 signing requests.