Team logins

Add agents and keep every lead accounted for.

A real estate team CRM with a login for everyone, four clear roles, and a plain answer to who sees what: Open book or Private desks, set team by team.

Team logins are $12/month each on Workspace Free and $59 on Pro. Routing, ponds, messaging and team reports come with them on either plan.

  • $12a month per login on Workspace Free
  • $59a month per login on Pro, each one a full Pro user
  • 4 rolesMember, Team lead, Admin and one Owner
  • 2 waysto share, set per team: Open book or Private desks

A login for everyone, and a role that fits

Invite each agent or manager with their own login, their own Today list and the same inbox. Give them a role: Member, Team lead (a team can have co-leads), Admin, or the one Owner. Each login is prorated from the day someone joins, and billing stops the day they’re offboarded.

  • Member, Team lead, Admin and one Owner
  • Agent or manager logins
  • Prorated when they join, stopped when they leave

Decide who sees what, team by team

Each team picks Open book, where teammates see each other’s contacts, or Private desks, where they see only what’s shared with them. Above the teams, choose whether leadership can open records below them or sees totals only. When a manager opens a record from above, it’s written to the access log, and on Pro each person’s assistant sees only what that person can.

  • Open book or Private desks, set per team
  • Leadership opens records, or sees totals only
  • Every look from above is logged

The sharing settings, side by side

Two choices per team, and one for the whole workspace. New teams start as Open book.

SettingSet forWhat it means
Open bookEach teamTeammates see each other’s contacts.
Private desksEach teamTeammates see only what’s shared with them.
Team leads can open members’ recordsA team on Private desksThe team’s leads can open a member’s record when they need to, and every look is logged.
Leadership can open records below themThe whole workspaceYou, admins and team leads can open the records underneath, and every look goes to the access log.
Leadership sees totals onlyThe whole workspaceRolled-up numbers travel up and records don’t. The owner can lock this in place.

Contacts created while “Leadership sees totals only” is on keep that promise, even if the setting changes later.

Whose contact is it?

Every contact is marked as company-sourced or agent-sourced, and website and portal leads always stay with the team. For contacts agents add themselves, choose “What agents bring in is theirs” or “Everything entered here is a company asset”. Share any contact with a teammate or a whole team, and decide whether agents export their own book freely or need a sign-off first.

  • Company leads and agent-sourced contacts, marked on every record
  • Share a contact with a person or a team
  • Exports free, or with a sign-off from their team lead

Talk it through without leaving the CRM

Every workspace gets #general, and each team gets its own channel automatically. Add channels of your own, message a teammate directly, and attach a contact, a document, a Studio item or a file so everyone is looking at the same thing. Mention someone in a contact’s notes and they get an email: “Maya mentioned you on Devon Carter.”

  • #general plus a channel for every team
  • Replies, reactions and search, updated live
  • Mentions in contact notes arrive by email

New leads reach the right agent

Send each lead source to one person, round robin through a list or a whole team, or into a pond where the first teammate to claim a lead gets it. A pond can belong to the whole workspace or to one team, and new teammates join their team’s rotation automatically.

  • Rules by source, first match wins
  • Round robin through people or a team’s roster
  • Ponds for the workspace or for one team
3 ways
to route a new lead

One person, round robin, or a pond where the first teammate to claim it gets it. Rules go by source, and contacts someone adds by hand stay with them.

How leads and routing work
Brokerage plan

Built the way your brokerage is built

Nest teams inside teams as deep as your company goes. Each team keeps its own leads and its own sharing, with a pond of its own if you want one, and the Team page rolls the numbers up per team so you can drill from the whole company down to one group. For a brokerage, that’s the front office in one workspace: leads, contacts, who sees what and where new leads go.

  • Teams and sub-teams, nested as deep as you need
  • Leads, sharing and ponds per team
  • Numbers rolled up per team, with drill-down
Brokerage plan

When an agent leaves, the business stays

Offboard someone and their sign-in stops immediately. Their company leads go to a teammate or back to the workspace pond, you can download their personal book as a spreadsheet to hand over, and you can end the shares they made. Transactions and documents stay where they are.

  • Sign-in stops the moment you confirm
  • Company leads reassigned or back to the pond
  • Transactions and documents stay put

Offboarding an agent, step by step

One confirm from an owner or admin, and nothing slips through.

  1. Sign-in stopsThe moment you confirm, they can’t get back in.
  2. Company leads moveTo a teammate you pick, or back to the workspace pond for anyone to claim.
  3. Their book is handed overDownload their personal contacts as a spreadsheet to give them. The hand-over is logged either way.
  4. Shares are endedContacts they shared with teammates keep that access until you end it, one by one.
  5. The deals stayTransactions and documents stay where they are, and their login stops billing.

Comparing your options?

See how Broker & Agent compares with other leading real estate platforms, with features, pricing, and key differences laid out side by side. Every price is sourced and dated. View all comparisons

Questions about teams and brokerages

01

Which plans include team logins?

Both. On Workspace Free each login is $12/month and includes the shared inbox, roles, shared or private contacts, lead routing, ponds, team messaging and the team dashboard. On Workspace Pro each login is $59/month, a full Pro user, with the same team tools. Nested structure and offboarding with lead transfer are on the Brokerage plan, quoted after scoping.

02

What should a real estate team look for in a CRM?

Three things. Every agent needs their own login, you need to decide who sees which contacts, and new leads need to reach the right person fast. Workspace covers all three: four roles, Open book or Private desks for each team, and routing by source with round robin and ponds. Contacts are unlimited on every plan.

03

Can agents keep their contacts private from the team?

Yes. Set a team to Private desks and teammates see only what’s shared with them. You can let the team’s leads open members’ records, and every look is logged. Across the workspace you can also choose “Leadership sees totals only”, so the numbers roll up and the records stay with the agent.

04

Who owns the leads when an agent leaves?

Website and portal leads always stay with the team. For contacts agents add by hand, you choose: what agents bring in is theirs, or everything entered here is a company asset. Separate settings decide whether company leads never leave in an export, leave with a sign-off, or go with the agent.

05

What happens when I offboard an agent?

Their sign-in stops immediately. You pick a teammate to take their company leads, or send them back to the workspace pond. You can download their personal book as a spreadsheet to hand over and end the shares they made. Transactions and documents stay where they are, and their login stops billing.

06

Can my team message each other inside Workspace?

Yes, with team logins on Workspace Free or Pro. There’s #general, a channel for every team made automatically, channels you add, and direct messages. Attach contacts, documents, Studio items and files, reply, react and search. Mention a teammate in a contact’s notes and they get an email.

07

Can a manager see what agents are working on?

Yes, within the rules you set. Leadership can open records below them, with every look written to the access log, or you can choose that leadership sees totals only. With team logins, the Team page shows each person’s contacts, leads waiting, new leads this week, transactions and closings year to date.

08

Is Workspace a CRM for brokerages?

Yes, for the front office. Nest teams as deep as your company goes, each with its own leads, sharing and pond, and roll the numbers up per team. Company leads stay company leads, exports can need a sign-off, and offboarding hands leads to a teammate in one step. Brokerages are on the Brokerage plan, quoted after scoping.

One Workspace for the workbehind every deal.

Workspace is opening soon. Join the early-access list to be among the first to get started.

Workspace is in open beta. Join free and bring your contacts with you.

Start free. Bring your contacts with you, and add Pro when you’re ready.