Broker & Agent Workspace vs. Follow Up Boss

Follow Up Boss publishes per-user pricing: Grow at $69 per user per month ($58 billed annually), Pro at $499 a month flat for up to 10 users and about $49 per user beyond that, and Platform at $1,000 a month for up to 30 users. Calling and texting are included on Pro and Platform; on Grow the dialer is an extra $39 per user per month. Broker & Agent Workspace is free for the first user, permanently, with Workspace Pro at $99 a month for the account owner ($59 with one of our websites) and additional seats at $59. A solo agent pays $0 or $99 against $69. A five-person team pays $99 plus four seats, about $335, against $345 on Grow or $499 on Pro. Confirm current pricing with each vendor.

Follow Up Boss is an excellent, mature CRM with a deep integration catalogue and a large community, and it has earned its reputation for lead speed and team accountability. What it is not is a complete front office: there is no transaction management, no e-signature, no CMA or net sheet, no listing presentations, and no website. Those live in other products you buy alongside it. Workspace covers all of that in one system, so the comparison is not really CRM against CRM, it is a CRM against a CRM plus the four tools most agents buy around one.

Follow Up Boss does not have a free plan; it offers a trial and then starts at $69 per user per month. Workspace Free is free permanently, for everyone, with or without a website from us. It includes the full contact book with no record cap, a lead inbox, tasks, pipeline, smart lists, email and calendar sync, document storage with e-signature, net sheets, the tour planner, and the transactions hub. It is a real product to run a business on, not a trial that expires.

Because you would be paying $69 a month for something you can have for nothing. Our free plan is a full CRM: unlimited contacts with no record cap, pipeline, tasks, smart lists, the lead inbox, email and calendar sync, automations, and full import and export. It does not expire and it is not a trial. Start there, run your database on it for a year, and pay us $99 only if you later want the AI, the Studio tools and the transactions layer. If you are choosing between paying $828 a year and paying nothing to find out whether you like it, that is not a close call.

Unlimited contacts with no cap on records. Lead inbox, pipeline, tasks, and smart lists that keep themselves current. Email and calendar sync with Google or Microsoft. Automations, including drip campaigns and multi-step action plans. Document storage and e-signature. The transactions hub with deals, milestones, close dates and commission. CSV import and full export whenever you want. What it does not include is the AI, the Studio tools, texting from a business number, and additional user logins, which are the paid parts.

Yes, and we do it for you. Contacts, notes, tags and history come across and we handle the mapping rather than sending you a template. Our lead intake accepts the same shape Follow Up Boss uses, deliberately, so the sources pointed at your CRM today get repointed in minutes instead of rebuilt. And because the free plan costs nothing, you can run both side by side until you are satisfied.

Follow Up Boss is built around team accountability and is very good at it: routing, ponds, dialer-heavy workflows, and the reporting a team lead lives in. Workspace does routing, ponds, assignment, shared and private contacts, team messaging and team reporting too, and adds transactions, compliance and documents that a team otherwise buys separately. If your team runs on a call floor and a heavy dialer motion, look hard at their Pro plan.

Further than a team CRM does, and this is a structural difference rather than a seat count. Follow Up Boss scales to more users; what it has no concept of is an office, a region, or what happens to an agent's book when they leave. Workspace has brokerage, office, team and regional hierarchy, centralised roles, routing and visibility policy, compliance oversight across the organisation, organisation-wide reporting, and agent offboarding and transfer. The same product runs a solo agent on the free plan and a brokerage with all of that turned on, so growing never means migrating.

A deeper third-party integration catalogue built over more than a decade, a larger community and body of training material, and a dialer motion refined around high-volume calling teams. If there is a specific tool your business runs on, ask us about it and we will tell you straight away whether it is covered.